Through its website, Daxel gives users the opportunity to choose services that are the best suited to their needs. A “User” is defined as being any individual browsing on www.daxel.ca.
Service Offer
Daxel gives users the opportunity to take professional training courses. These courses vary in length, format, location and cost. Daxel’s courses can be public or private, and delivered in person or online. The course schedules are in the Eastern time zone, and the prices are in Canadian dollars.
Course Registration
Users may register for a course until 24 hours before it is set to be delivered, provided that the maximum number of attendees has not been reached.
All registrations will be confirmed by email within 5 minutes of the online payment. If you do not receive a confirmation email within this timeframe, please contact us.
Rates
The rates displayed on the site are for public courses. For customized or private training, rates shall be provided following an evaluation of your request.
Public servants have preferential rates they can apply when purchasing courses online. If, when registering for the course, a user takes advantage of a preferential rate to which they are not entitled, the latter will not be permitted to attend the course until the situation has been rectified.
Cancellation
No fees will be charged if changes or cancellations are made at least 7 calendar days before the scheduled course time. After this time, a 10% administration fee will be charged for rescheduling or cancelling. Requests for cancellations or rescheduling should be emailed to julie.foucault@daxel.ca.
Participants may be substituted until the date of course delivery at no extra charge.
If Daxel is forced to cancel a training session, the client will be offered to reschedule the course or receive a refund of the entire registration fee. Note that Daxel is not responsible for any other costs that may have been incurred (transportation, accommodation, etc.). Daxel shall inform participants as soon as possible of any change or cancellation.
Certification
As an educational institution accredited by Emploi-Québec (Certificate No. 0059484), Daxel complies with the Act to promote workforce skills development and recognition (Bill 90). Consequently, the services purchased from Daxel are eligible expenses under this law.
Copyright
This website is published by Daxel Inc. Its design, layout and content are protected by copyright (© 2021 – Daxel Inc. All rights reserved.)
Daxel Inc. owns the registered trademarks displayed on this site. The expression “trademarks” covers all names, logos and icons identifying the products and services of Daxel Inc.
Limitation of commitment
The content on www.daxel.ca—including all text, images, and graphical data—serves as a general summary of our offerings and does not constitute a formal guarantee. This content is provided for informational purposes only and is subject to change without notice. Daxel reserves the right to modify any courses, services, or terms mentioned herein. Furthermore, Daxel may change training dates and locations or cancel sessions at its discretion, without prior notice or liability.
Links to other sites
Daxel’s website features links to external sites, but we shall not be held responsible for the contents or information displayed on these sites. We urge users who click on any of these external links to carefully read the related security and confidentiality policies, as they are visiting these other sites at their own risk.
Prioritizing your comments and complaints
You may request to withdraw your consent to the use, disclosure and retention of your personal information.
You may ask us to access your retained personal information, to correct or update it.
After validation of your identity, Daxel can provide you with a list of the personal information it holds about you, as well as details of its use.
To do so, you must send a written request to the Privacy Officer.
Daxel promises to investigate all complaints regarding violations of its Terms of use or Privacy Policy, and to take all measures subsequently deemed necessary, including making changes to its policies or organizational practices. We also promise to keep you informed of the results of any investigation initiated in response to your complaint.
Please send any complaints or comments to julie.foucault@daxel.ca
