To ensure that your privacy is respected, Daxel has adopted a confidentiality policy. Our policy establishes responsible and transparent management practices of personal information, in all our dealings with our customers, and business partners. We want you to be informed about our use of your information: you can find below how we handle and protect the personal information we collect.
Terminology
We understand personal information to be:
“Any information that allows you to be identified such as your name, your phone number, your email and your address”.
The terms “Daxel”, “business, “our” and “we” are used to refer to Daxel Inc.
Policy Applicability
The following policy applies to you if we collect your personal information by technological means during our activities. Our website does not collect personal information unless you voluntarily transmit your data using our services for example:
- Contacting us by e-mail
- Submitting a message to obtain additional information about a service. In this case, your first name, last name, email and phone number are collected.
- Purchasing a service. In this case, your first name, last name, email and phone number are collected.
Your personal information is collected to enable us to answer your requests and provide you with quality services. However, the reasons for the collection will always be mentioned and the information used clearly explained.
Confidentiality
Daxel will only use your information in our business relationship with you. We do not sell or transmit any personal information about our customers to other organizations. In all cases, your personal information is never reused for purposes other than those expressed here.
Your information is stored in databases protected by regularly updated security technologies and subject to strict control procedures. Daxel’s employees have access to these databases only if related to their task and are required to comply with our security procedures and confidentiality rules.
Security
Daxel provides a secure browsing and purchasing experience by using industry-standard Secure Socket Layer (SSL) technology to encrypt all data transmitted through our site. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to meet our legal obligations. Even after our formal relationship ends, we remain committed to protecting your data and ensuring its confidentiality. In the event of a business transition—such as a merger, sale, or reorganization—we will remain committed to protecting your information throughout the transfer process.
Website Browsing
When using our website on your cell phone or other mobile device, we may obtain information about your device ID and your location. However, you can block the location service directly on the device you are using.
Some cookies or other comparable technologies are used on our site to facilitate your page-to-page navigation, but they are not used to obtain any personal information. You can disable them in your browser settings.
To help us improve your experience, we automatically collect basic technical details like your browser type, the pages you visit, and the time of your connection. This information is anonymous and does not identify you personally. We use these analytics to better understand how our site is used. You are welcome to opt out of the analysis tools cookies; however, please note that some secure features of the site may not function properly without them.
Links to Other Sites
This website may contain links to other sites. These other sites are not governed by our privacy policy. We recommend that you check the privacy policies of other sites to understand their procedures regarding your confidential information. Daxel cannot be held responsible for the processing of confidential data from other sites to which it offers links for the convenience of its user.
Credit Card Purchase
When the customer chooses to pay by credit card, the transaction is processed through the PayPal platform. You can view PayPal’s privacy policy by clicking here. To prevent PayPal from collecting your personal information, you can pay for our services by check or bank transfer.
Children 13 and Under
We prioritize the safety of children online. Our website is not designed for minors, and we do not knowingly store personal data from children under 13 without verified parental consent. If we discover such information has been collected, we will take immediate action to delete it from our servers.
Contact Information
You may request to withdraw your consent to the use, disclosure and retention of your personal information.
You may ask us to access your retained personal information, to correct or update it.
After validation of your identity, Daxel can provide you with a list of the personal information it holds about you, as well as details of its use.
To do so, you must send a written request to the Privacy Officer.
Contact information
To the attention of the Privacy Officer
21 Joseph-Baker, Gatineau QC J9A 2M3
julie.foucault@daxel.ca